I purchased a new home this year with an existing solar system. After moving in, I wanted to set up the system monitoring but was having issues. I contacted the company that installed the system multiple times, but they never reached out to try to help with my system.United Solar Electric made the process of transferring my system’s ownership very easy. When I spoke with the office staff, they guided me through what information I needed and the steps to follow. After I provided the staff with the required information and followed their guidance, the office staff seamlessly transferred everything into my name, and the monitoring was reconnected after being down since 2020.I highly recommend United Solar Electric's service work, and I will be a return customer for any future system additions!

Great customer service highly recommend to anyone got the job done in one day!!

I had a great experience getting my solar system from United Solar Electric. From sales to installation and turning on the service, the entire process was executed according to the schedule outlined in the contract. Everything went smoothly. The project was scheduled to be completed in three months and was finished two weeks early. It's working without a hitch.Shoutout to some people I worked with the most at USE:Sales: Angel OrtizAngel was a great guy to work with. He was patient in helping me understand how solar works and what competing options were available. He helped me find the right size solar system for my needs. His pricing was also competitive. Most importantly, I really appreciated that there was one go-to person that I could get all my questions answered before I buy.Project Manager: Anahi OrtizAnahi managed my installation. She communicated with me regularly to keep me updated on our progress. Everything went smoothly and on time, from the evaluation, installation, inspection, permits, touch-ups, to the final turn-on. Every target date was met on time, and there was never a moment when I felt lost or unable to find someone to help.Evaluation/Installation Team and Inspection/Turn-onThe installation looks good. I didn't see any visible damage to my house. The installation team installed the equipment as I had instructed. For example: (1) they kept the electric conduits away from the skylights to avoid future skylight maintenance that could damage the solar system if they were too close, (2) they installed the batteries on two wall studs instead of one for stronger support, and (3) they made the conduits more aesthetically pleasing by using more straight lines with minimal steps.Areas of Improvement:The battery outer shell cases had multiple scratches along the edges and on the front side. They were probably laid on the concrete ground and dragged or kicked while the main batteries were installed or during inspection. While the product is outside the house and I won't notice the cosmetic blemishes, I still wish that they could look impeccable, especially considering the cost.

United Solar recently installed our rooftop solar system. They did a good job: project management was efficient, the team was responsive and professional. They addressed all the issues and requests in the timely manner. The installation team was friendly and knowledgeable. It took longer than expected, but the team addressed all the issues. The system works well.

I cannot speak highly enough about the incredible service and expertise provided by United Solar Electric! From the initial consultation to the final installation, every step of the process was seamless and professional.Firstly, the consultation was comprehensive and informative. Ben took the time to understand my energy needs and provided clear explanations of the available solar options, including the benefits and cost savings. They were patient and answered all my questions, ensuring I felt confident in my decision.The installation itself was nothing short of exceptional. The technicians arrived promptly and worked diligently to install the solar panels with precision and care. They demonstrated expertise and attention to detail, ensuring that everything was installed correctly and efficiently.Overall, I am thrilled with my experience with United Solar Electric and would highly recommend them to anyone considering solar installation. Thank you for helping me transition to clean, renewable energy while saving money in the process!